Queue is a personal project that started from a health hackathon, with the goal of providing a better waiting room experience for patients.
I focused the solution on answering these questions:
How can the wait time in walk-in clinics be better utilized?
What changes can be made to empower patients?
How can anxiety and uncertainty be reduced?
A mobile app that is used in the waiting room that shows patients visually where they are in line. With this information, they will feel less anxiety about wait times and are able to leave the clinic if they wish. They are also able to fill out a form with their symptoms that their doctor will review during their visit, which helps to move the process along faster and reduce overall wait time for everyone.
Users can update their profile and view past visits, as well as input their symptoms while they wait.
See your place in line and get an approximate wait time.